Terms of Service | Ad Astra

Welcome to Ad Astra.

These Terms of Service ("Terms") constitute a legally binding agreement between your travel agency ("Agent," "You," "Your") and the entity operating the Ad Astra platform ("Ad Astra," "We," "Us," "Our").

By accessing, browsing, or using the Ad Astra B2B booking platform (the "Platform"), You acknowledge that You have read, understood, and agree to be bound by these Terms.

Platform access is granted exclusively to verified B2B travel professionals and entities. This Platform is not intended for direct use by end-consumers.

1. Definitions

Platform: The Ad Astra B2B booking engine, websites, APIs, and associated technologies.
Agent: The registered travel agency, tour operator, or travel consultant using the Platform to book Services for their End-Clients.
End-Client: The traveler or final customer for whom the Agent is booking Services.
Services: All travel products available on the Platform, including but not limited to accommodation, flights, transfers, activities, and packages.
Supplier: The third-party provider of Services (e.g., airline, hotel, DMC).
Ad Astra Inventory: Services that are directly contracted or operated by Ad Astra (e.g., private jets, yachts, exclusive packages).
Booking: A reservation, order, or purchase of Services made on the Platform.

2. Agent Accounts

2.1. Registration: To access the Platform, the Agent must complete the registration process and be approved by Ad Astra. The Agent warrants that all information provided is true, accurate, and complete.

2.2. Responsibility: The Agent is solely responsible for maintaining the confidentiality of its account credentials. The Agent is fully responsible for all activities that occur under its account.

2.3. Termination: Ad Astra reserves the right to suspend or terminate an Agent's account at any time, without notice, for any breach of these Terms, non-payment, or conduct detrimental to the Platform.

3. Bookings and Financial Terms

3.1. Pricing: The Platform displays "Net Rates" (the Agent's cost). The Agent is solely responsible for determining its own "Sell Rate" for the End-Client.

3.2. Payment: Payment for Bookings is due at the time of confirmation, unless otherwise specified.

(a) Payment by Credit: Agents with an approved credit limit may use this credit to confirm bookings instantly.

(b) Payment by Card/Gateway: The Agent must complete payment via provided gateways within the specified time limit. Failure will result in automatic cancellation.

3.3. Taxes and Fees: All prices are subject to applicable taxes, levies, and fees, displayed at checkout.

4. Cancellations and Amendments

4.1. Supplier Policies: All Bookings are subject to the cancellation and amendment policies of the specific Supplier, displayed on the Platform.

4.2. Agent Responsibility: The Agent is responsible for communicating these policies to their End-Client.

4.3. Penalties: Any penalties or fees associated with a cancellation will be charged to the Agent and are payable to Ad Astra.

4.4. "No-Show": Failure by the End-Client to appear is treated as a 100% non-refundable cancellation.

5. Role and Liability of Ad Astra

5.1. Role as Intermediary: Ad Astra acts solely as an intermediary connecting the Agent with Suppliers. We do not own or control third-party Services.

5.2. Ad Astra Inventory: For Services designated as "Ad Astra Inventory", Ad Astra acts as the direct operator or contracting party.

5.3. Disclaimer (Suppliers): We are not liable for any acts, errors, or negligence of any Supplier, or for any personal injury or property damage resulting therefrom.

5.4. Disclaimer (Platform): The Platform is provided "as is." Our total liability is limited to the margin earned by Ad Astra on that specific Booking.

6. Agent's Responsibilities to End-Client

6.1. Sole Responsibility: The Agent is the "merchant of record" for the End-Client. Ad Astra has no contractual relationship with the End-Client.

6.2. Communication: The Agent is solely responsible for providing travel documents, communicating terms, handling payments, and ensuring End-Clients have valid passports and visas.

7. Intellectual Property

All content and technology on the Platform, including the Ad Astra logo, gateways, and design, are the exclusive intellectual property of Ad Astra. The Agent is granted a limited, non-exclusive license for intended B2B booking purposes only.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Russian Federation. The Agent agrees to submit to the exclusive jurisdiction of the courts located in Moscow, Russia.

9. Amendments to Terms

Ad Astra reserves the right to modify these Terms at any time. We will notify Agents of significant changes. Continued use of the Platform after such changes constitutes acceptance of the new Terms.